The easiest way to request a repeat prescription is by registering for online access, this system is only for regular approved repeat prescriptions. If you would like to use this system, you first need to come into Reception with a form of photo ID, and we will provide you with your user ID and password. Once you have access then simply click on the link above 'patient access' and order your medications.
You can still order your prescriptions using the repeat prescription form or a prescription request slip from Reception, once you have selected the items you require there is a letterbox at the front door for you to post your requests.
Your prescription will be signed by the Practice within 72 hours and sent to your chosen pharmacy. Please allow time for your pharmacy to order and prepare your medication. If you have not nominated a preferred pharmacy please do so.
If you are collecting from a pharmacy then please allow a further day for collection as the Pharmacist may need to order some medication in before they are able to complete it and have it ready for you to collect.
Electronic Prescribing Service
This Practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the Surgery.
To get your prescription sent to your chosen pharmacy you will have to ask Reception to sign up.
For more information about electronic prescribing services.
If you are asked by the Doctor, Nurse or repeat prescribing team to make a review appointment or telephone call prior to your next prescription, please allow plenty of time to do this. We would suggest contacting the Patient Services Team to arrange your appointment 2 weeks before you need more medicine, to allow time to book an appointment with the Doctor that has been looking after you.
Occasionally you will be informed that your request has been rejected. Please accept that this is invariably for a safety reason and you will need to work with our staff by giving them as much information as possible to get the situation resolved.
Over The Counter Medicines
Your GP will not generally give you a prescription for over the counter medicines for a range of minor health concerns. This is due to the increase in over the counter medicines that are available to buy in a pharmacy or supermarket.
Please help the NHS to use resources sensibly. For more information please read the NHS leaflet Prescribing of over the counter medicines is changing'.
Practice policy is for 2 months of medication to be issued at a time, apart from the contraceptive pill, HRT & thyroxine. However, as long as a prescription is stable and unlikely to change, and at the doctor’s discretion, we can issue a max of 3 month medication if required for holidays etc. If three months is required please ensure you put the reason on your request.
Please drop a note to our Patient Services Team or your pharmacy if your medications are“out of sync” so that they can be altered to all be issued on the same date.